Genesys – Sai Eshwar Naikoti – 2024

SummarySai Eshwar Naikoti played a crucial role in advancing Genesys’ progress towards its sustainability goals by enhancing supplier engagement, building a comprehensive Supplier ESG survey, and developing Tableau dashboards for tracking and reporting Scope 3 emissions. As part of the Responsible and Sustainable Procurement Program, this project focused on aligning Genesys’ procurement practices with the company’s broader environmental objectives. Sai worked on refining data collection processes, creating actionable resources, and implementing reporting strategies to assist suppliers in their sustainability efforts.GoalsThe main objectives were twofold: first, to improve the processes for data collection and analysis to effectively track Scope 3 emissions from suppliers; and second, to develop a comprehensive supplier engagement strategy. This strategy included training, resources, and contractual elements designed to reduce the environmental impact of the supply chain.Solutions
– Supplier Classification and Engagement Framework: Classified suppliers into categories based on sustainability targets, incorporated decarbonization criteria into procurement processes, and introduced carbon reduction clauses for contracts for high-emission suppliers.

– Supplier Support and Recognition: Offered targeted training and resources, recommended a Supplier of the Year award, and set up continuous monitoring and feedback mechanisms to track supplier progress and encourage ongoing sustainability efforts.Potential ImpactSai’s work will help Genesys strengthen supplier relationships and better align them with the company’s sustainability goals. By providing the tools and strategies needed to track and reduce Scope 3 emissions, this project supports Genesys’ environmental objectives and fosters a culture of continuous improvement among its suppliers, driving significant environmental benefits and supporting the company’s long-term objectives.